From the monthly archives:

April 2010

Concealed Damages; Asking Customers to Help Reduce Them

by George Muha on April 25, 2010

Concealed damage is a huge topic amongst customers I visit.  Manufacturers and distributors whose product line is susceptible to damage seem to be obsessed with it.  Their biggest gripe is how they feel they are defenseless against freight claims because the hidden damage was not discovered until after the consignee received the freight.  “Complain away!” [...]

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How to Calculate Freight Density

by George Muha April 1, 2010
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With carrier dock workers scrutinizing shipments more and more to add weight & inspection revenue, it is becoming imperative for shippers to understand what the exact density of their shipments is.  Carriers are chomping at the bit for the opportunity to find that a shipments density is at a higher class than a shipper put [...]

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