From the category archives:

Less-Than-Truckload

Collaborating with Customers to Improve Your Supply Chain Performance

by George Muha January 15, 2011
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It’s a proven fact that one of the building blocks that will move a company toward a well oiled supply chain is to collaborate with customers.  The dividend it provides is loyal customers with bigger profit margins.  I witnessed a great example of this past week when I visited GMB North America, a New Jersey [...]

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Am I Liable if a Third Party Doesn’t Pay My Freight Bills?

by George Muha October 18, 2010
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Question:  I am getting solicited by a logistics company who wants to pay my freight invoices for me.  I am concerned that if they go out of business or don’t pay the freight carriers with my money that I will still be responsible to issue another payment.  Is this something that I should worry about? [...]

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More LTL Carriers Announce General Rate Increases

by George Muha October 4, 2010
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Fourteen days ago I wrote of a sort warning in an article on my blog that most major less-than-truckload carriers were getting ready to take a general rate increase (GRI).  So now, two weeks later, I am announcing the exact dates and percentage increases the big LTL carriers are going to, or already have, enforce [...]

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What is the Beer Game and How Can it Help My Supply Chain?

by George Muha September 27, 2010
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Do you know what The Beer Game is?  Okay, I guess I will agree that tossing ping pong balls across a table into a cup of warm beer is a technically a beer game.  But I am talking about The Beer Game.   The Beer Game, also known as The Beer Distribution Game, is a game [...]

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How to Defend Against “Annual” General Rate Increases

by George Muha September 20, 2010
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In a recent letter, YRC braced its customers for a general rate increase of 5.9% that would be issued is late September.  This will likely have the domino affect to the rest of the LTL carriers out there.  I am not opposed at all to businesses taking increases.  A small increase is justified with health [...]

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Using Cost Per Pound to Reduce Freight Costs

by George Muha June 11, 2010

The metric of all metrics when it comes to drilling down freight costs is (drum roll please) cost-per-pound!  End of article.  Thank you!  I’ll be signing autographs at the table outside the conference room in five minutes.     All kidding aside, let me further explain about how cost-per-pound is the mother of everything to a [...]

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What You Should Know about Motor Carrier Rebates, Freight Allowances and Off Bill Discounts

by George Muha May 3, 2010
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Rebates, freight allowances and off bill discounts, huh, yeah, what are they good for?  Absolutely nothing, say it again!  Rebates, freight allowances and off bill discounts, huh, yeah, what are they good for – okay, okay, okay, I’ll stop.  I am not going to bore you to death by singing a whole song about freight [...]

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Concealed Damages; Asking Customers to Help Reduce Them

by George Muha April 25, 2010
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Concealed damage is a huge topic amongst customers I visit.  Manufacturers and distributors whose product line is susceptible to damage seem to be obsessed with it.  Their biggest gripe is how they feel they are defenseless against freight claims because the hidden damage was not discovered until after the consignee received the freight.  “Complain away!” [...]

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Linking Your Freight Charges to the Web

by George Muha March 19, 2010

As printed in the Dec 1, 2008 issue of HVACR Distribution Business magazine. One advantage of being a salesperson is seeing how lots of companies in different industries operate and what they are doing to stay ahead of the curve and on the cutting edge. This bird’s eye view helps me report back to my [...]

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Change Prepaid Freight To Collect and Save Big Dollars

by George Muha March 19, 2010

As written in the November 1, 2008 issue of AdhesivesMag.com Most chemical companies are only concerned with finding a trucking company that is HazMat certified; however, at this point, almost every carrier can handle most hazardous materials (excluding explosives). In such a tight market, chemical manufacturers and distributors (and non-chemical companies for that matter) now need [...]

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