From the category archives:

Small Package

Collaborating with Customers to Improve Your Supply Chain Performance

by George Muha January 15, 2011
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It’s a proven fact that one of the building blocks that will move a company toward a well oiled supply chain is to collaborate with customers.  The dividend it provides is loyal customers with bigger profit margins.  I witnessed a great example of this past week when I visited GMB North America, a New Jersey [...]

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What is the Beer Game and How Can it Help My Supply Chain?

by George Muha September 27, 2010
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Do you know what The Beer Game is?  Okay, I guess I will agree that tossing ping pong balls across a table into a cup of warm beer is a technically a beer game.  But I am talking about The Beer Game.   The Beer Game, also known as The Beer Distribution Game, is a game [...]

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Top 10 Google Search Tools That Will Help Your Supply Chain

by George Muha May 7, 2010
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The people at Google are truly amazing!  They are evolving their search engine into something that can be incredibly powerful tool for business.  There are a zillion things that Google can do for different parts of your business and in this post, I will highlight the Top 10 Google Search Tools That Will HelpYour Supply Chain.  Since Google is just a [...]

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Concealed Damages; Asking Customers to Help Reduce Them

by George Muha April 25, 2010
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Concealed damage is a huge topic amongst customers I visit.  Manufacturers and distributors whose product line is susceptible to damage seem to be obsessed with it.  Their biggest gripe is how they feel they are defenseless against freight claims because the hidden damage was not discovered until after the consignee received the freight.  “Complain away!” [...]

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Linking Your Freight Charges to the Web

by George Muha March 19, 2010

As printed in the Dec 1, 2008 issue of HVACR Distribution Business magazine. One advantage of being a salesperson is seeing how lots of companies in different industries operate and what they are doing to stay ahead of the curve and on the cutting edge. This bird’s eye view helps me report back to my [...]

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What Does F.O.B. Mean?

by George Muha March 17, 2010

F.O.B. stands for Free On Board and indicates the price for goods including delivery at the seller’s expense to a specified point. People ask me the meaning of the term F.O.B. more so than any other freight verbiage. Many people do not even know what it stands for. In fact, recently I was at a [...]

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